IN
Izel N

1 reviews | Active since Sept 2018

11 Sept 2018, 15:17

WORST MEDICAL AID EVER!!!!!

If I could give Discovery Health less than this star I WOULD!!!!!!!!!

The INCOMPETENCE IN HANDLING THIS SIMPLE MATTER IS REALLY GOT ME TO A POINT WHERE I WANT TO SCREAM!!!!!!!!

I AM AT THE POINT WHERE I THINK I AM GOING TO LEAVE DISCOVERY AND GO TO ANOTHER MEDICAL AID!!

I have been requesting them to sort out an issue that THEY MESSED UP to the point where they reversed an account that was settled and repaid in into right account WRONG reference!!

IF YOU HAVE A CHOICE, CHOOSE ANOTHER MEDICAL AID!!!!!

0
Replies (2)
Discovery Health
Discovery Health's reply11 Sept 2018, 15:26
Official

Dear 1986Zellie

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply13 Sept 2018, 14:50
Official

Dear 1986Zellie

We have sent you feedback via email. Please check your inbox.

Regards
Discovery Health Servicing Team