1 reviews | Active since Feb 2017

01 Feb 2017, 09:59

Worst medical aid ever!!!

<p>Discovery medical aid is by far the worst!!!!!! My daughter had a allergic reaction that caused scars in her face, the only way to remove these scars is by having to do laser therapy which is so expensive, discovery does not want to pay for this, the Dr even wrote a letter to them asking them to pay but discoverys response is its cosmetic....SO TELL ME MY DAUGHTER IS 9 MONTHS OLD HOW IS THIS COSMETIC??????? the first change I get I will take my hole family off Discovery and tell everyone I know to do the same!!!! Funny how u pay 1000s of Rands every month and they too happy to accept your money but when u need them they give u a slap in the face!!!!!</p>

0
Replies (2)
Discovery Health
Discovery Health's reply01 Feb 2017, 11:06
Official

Dear yvette-vermeulen

We’re sorry to hear that you are dissatisfied. We’ll investigate your concerns and contact you again once we have completed the investigation.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply03 Feb 2017, 10:59
Official

Dear yvette-vermeulen

We have been in contact with you to answer your comments.

Regards
Discovery Health Servicing Team