1 reviews | Active since Nov 2010
Worst medical aid ever
So the 1st of February i had a stroke i phone discovery tell them my network Dr is on leave can i see another Dr..answers me yes Mam you have 3 out of consultations a year, i go see a Dr that Dr phones Discovery and tells them i need to see a specialist as i had a stroke ...Sorry the patient has to go to Emergency services,.,...bearing in mind I HAD A STROKE not feeling well...get to Zuid Afrikaans they phone Discovery and get a reference number for me to see the Specialist...now bearing in mind asking the whole time is that all i need...get to the Dr get seen and all done...get a call from the Dr the next week sorry discovery refuses to pay us...like DUH!!! i phoned for auth everything was sorted, i phone them i get sent a sms that all will be paid..get phoned today and said sorry until Zuid Afrikaans sends us their account the specialist will not be paid...Well thats it time to get a different medical aid...
Thank you for your comment.
As discussed the claim for the specialist has been processed and will be released for payment. We confirmed the details of the claim telephonically and via email. Please accept our sincerest apologies for the manner in which your query has been addressed.
Regards
Jashvir
Thank you for your comment.
As discussed the claim for the specialist has been processed and will be released for payment. We confirmed the details of the claim telephonically and via email. Please accept our sincerest apologies for the manner in which your query has been addressed.
Regards
Jashvir
