WORST MEDICAL AID EVER

Endless battle over the last 2 months only to have consultants tell you \ I cannot say how long this will take. Your query is being worked. Just keep calling back to find out how far the investigation is"Nobody seems to care that discovery incorrectly reversed claims to the value of R145000 dating back to 2008 showing that the money was paid to member which in actual fact is a LIE and the fact that I spend 30mins on each call to Discovery only to hear u cant help and I should wait. Now service providers are calling claiming there money because they were lead to believe it was paid to member. Discovery response is I'm sorry and I understand but at this stage you have to just wait. U don't have to answer to service providers and still get my money monthly so you are happy. Customer satisfaction means nothing as you are happy and will take your time to resolve my query. Absolutely disgusting. Worst medical aid ever. Since the change of membership in September 2015 no new cards were sent out. Upon enquiring I get told I need to request it. Then I get told I need to wait 6 to 8 for delivery. if not received by then"