AR
Alvin R

1 reviews | Active since Sept 2021

02 Sept 2021, 09:01

Worst Medical Aid -Discovery Health.

After cancellation notice of 30 days, they take an extra premium and block your MSA. How is one then covered for that 30 days period despite paying for it?

Consultants are not competent to answer relevant questions and it takes weeks for a reply to a simple query.

Many other better medical aid service providers are providing excellent services. Discovery take on too many clients and can't manage them. Greed verse quality

Of recent, they want to start a banking service and offering credits cards. Good luck to those clients.

0
Replies (2)
Discovery Health
Discovery Health's reply02 Sept 2021, 10:45
Official
Dear Alvin R
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply02 Sept 2021, 14:19
Official
Dear Alvin R
 
We’ve contacted you to discuss your query.
 
Regards 
Discovery Health Servicing Team