1 reviews | Active since Jun 2017

02 Sept 2021, 09:10

Worst Medical Aid

Discovery again! I don't understand their system or if they have a system at all. Discovery has been deducting wrong amounts from my bank. And they keep deducting. No one answers phones or emails. You get an automated response. Calls are recorded but you can not be sure because they all Tell you different things. A consultant gave me my new premium. I paid that. Next Month I'm getting weird deductions from my bank. All you will ever receive is automated emails when you enquire.

0
Replies (2)
Discovery Health
Discovery Health's reply02 Sept 2021, 10:47
Official
Dear Phillipine S
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team                                       
Discovery Health
Discovery Health's reply02 Sept 2021, 16:03
Official
Dear Phillipine S
 
We have been in touch with you to answer your comments.
 
Regards 
Discovery Health Servicing Team