BH
Brian H
1 reviews | Active since Apr 2023
06 Mar 2026, 14:14
Worst Medical aid.
Joined Discover July 2025. I had a 30 day waiting period and 1 year on chronic situations. After all testd that Discovery did not paid due to 1 year waiting period I was informed by dr that my situation can be a sleep disorder. A pre authorization was given to do the test. After test was done Discovery rejected the claim due to waiting period. New condition but is declined. Did already canceld my membership with Discovery due to rejection of claims.
Helpful (0)
Replies (9)0
Replies (9)
Discovery Health's replyOfficial
09 Mar 2026, 07:04Dear Brian H
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply09 Mar 2026, 07:04
Official
Dear Brian H
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
BH
Brian H's updateReviewer Update
13 Mar 2026, 12:42I had a interesting call from Discovery asking why i gave a 1 rating.
As i explained to the person, she said the issue is on the sleep lab side. I did contact them to found that after a pre approval was given the claim was rejected and closed. For the second test pre approval was declined and also closed.
Discovery you are playing with people's lives.
If I can give a 0 rating I will.
As i explained to the person, she said the issue is on the sleep lab side. I did contact them to found that after a pre approval was given the claim was rejected and closed. For the second test pre approval was declined and also closed.
Discovery you are playing with people's lives.
If I can give a 0 rating I will.
BH
Brian H's update13 Mar 2026, 12:42
Reviewer Update
I had a interesting call from Discovery asking why i gave a 1 rating.
As i explained to the person, she said the issue is on the sleep lab side. I did contact them to found that after a pre approval was given the claim was rejected and closed. For the second test pre approval was declined and also closed.
Discovery you are playing with people's lives.
If I can give a 0 rating I will.
As i explained to the person, she said the issue is on the sleep lab side. I did contact them to found that after a pre approval was given the claim was rejected and closed. For the second test pre approval was declined and also closed.
Discovery you are playing with people's lives.
If I can give a 0 rating I will.
Discovery Health's replyOfficial
18 Mar 2026, 17:48Dear Brian H
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply18 Mar 2026, 17:48
Official
Dear Brian H
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
BH
Brian H's updateReviewer Update
18 Mar 2026, 18:01I had a phone call from Discovery.
I was diagnosed with sleep apnea that cause my hart rate to climb but still in the save side. Now according to Discovery that is a hypertension problem and rejected the claim.
Sleep apnea is not caused by hypertension and it is a new condition to me.
What will the next excuse be?
I was diagnosed with sleep apnea that cause my hart rate to climb but still in the save side. Now according to Discovery that is a hypertension problem and rejected the claim.
Sleep apnea is not caused by hypertension and it is a new condition to me.
What will the next excuse be?
BH
Brian H's update18 Mar 2026, 18:01
Reviewer Update
I had a phone call from Discovery.
I was diagnosed with sleep apnea that cause my hart rate to climb but still in the save side. Now according to Discovery that is a hypertension problem and rejected the claim.
Sleep apnea is not caused by hypertension and it is a new condition to me.
What will the next excuse be?
I was diagnosed with sleep apnea that cause my hart rate to climb but still in the save side. Now according to Discovery that is a hypertension problem and rejected the claim.
Sleep apnea is not caused by hypertension and it is a new condition to me.
What will the next excuse be?
BH
Brian H's updateReviewer Update
18 Mar 2026, 18:53One big question. How can Discovery give a pre-approval and then reject the claim???
BH
Brian H's update18 Mar 2026, 18:53
Reviewer Update
One big question. How can Discovery give a pre-approval and then reject the claim???
Discovery Health's replyOfficial
25 Mar 2026, 08:51Dear Brian H
We are busy investigating your query and will contact you soon.
Regards
Discovery Health Servicing Team
Discovery Health's reply25 Mar 2026, 08:51
Official
Dear Brian H
We are busy investigating your query and will contact you soon.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
27 Mar 2026, 11:49Dear Brian H
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply27 Mar 2026, 11:49
Official
Dear Brian H
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
BH
Brian H's updateReviewer Update
27 Mar 2026, 13:13Discovery stop making excuses.
Your medical aid is bad.
Quick to take paiment but full of excuses when a claim is submitted.
I will not change my report and rating on hellopeter.
Your medical aid is bad.
Quick to take paiment but full of excuses when a claim is submitted.
I will not change my report and rating on hellopeter.
BH
Brian H's update27 Mar 2026, 13:13
Reviewer Update
Discovery stop making excuses.
Your medical aid is bad.
Quick to take paiment but full of excuses when a claim is submitted.
I will not change my report and rating on hellopeter.
Your medical aid is bad.
Quick to take paiment but full of excuses when a claim is submitted.
I will not change my report and rating on hellopeter.
Discovery Health's replyOfficial
27 Mar 2026, 13:58Dear Brian H
Thank you for taking time to give us your feedback. We have previously been in touch with you to answer your comments.
Regards
Regards
Discovery Health Servicing Team
Discovery Health's reply27 Mar 2026, 13:58
Official
Dear Brian H
Thank you for taking time to give us your feedback. We have previously been in touch with you to answer your comments.
Regards
Regards
Discovery Health Servicing Team