Worst Medical Aid - 6 months and no resolution

<p>I was admitted in gateway private hospital on the 21/08/16 due to an emergency as I was in unbearable pain and had numbness on my legs. Authorisation for an rhizotomy was approved by discovery health and I received authorisation for my hospital stay. Two months later I received an invoice from the hospital for an outstanding amount that discovery health refused to pay because I have exceeded my lenght of stay in hospital for conservative back treatment. The hospital and I was not informed that I have exceeded my length of stay in hospital. On the 22/02/16 I had to go for a facet infiltration injection which was rejected by discovery which I had to pay cash for. Discovery failed to take into consideration of my health that was being affected and the trauma that I had to go through. The hospital account has not been settled as of today's date which is 15/02/2017. Six months has dragged by. Despite numerouse calls to discovery they still refuse to settle the hospital bill. The hospital is now trying to sue me for the outstanding bill as I cannot afford to settle the bill. The reason people take out medical aid insurance in the first place is because they cannot afford to pay cash to stay in a private hospital. I pay a fortune in premiums every month towards my medical aid thinking I will be covered when I am unwell. Discovery health are there only to make money for themselves and they do not care for their customers. I have been a loyal member to Discovery health for seven years but I think I need to join another medial aid who will give me better service.</p> <p> </p> <p> I am very upset with the customer service that I had received from Discovery Health and I am going to terminate my membership.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> <br /> <br /> </p>