Worst medical aid

honestly regret ever moving to Discovery. I’ve heard horror stories about how they treat members, but I still gave them the benefit of the doubt. Big mistake.

My husband is a Discovery Purple Suite client with millions in investments, and I thought consolidating our medical aid and investments under one roof would make sense. Turns out it was the worst decision ever.

Discovery put my entire family on a general waiting period — despite us being healthy, with no chronic illnesses and no hospitalisations in years. We’ve been on a reputable medical aid for over 12 years with no gaps in cover. How on earth does that make sense?

This feels like nothing more than a money-hungry, ********* company taking advantage of loyal clients. The way they treat people who come in good faith is appalling. The customer service is robotic, there’s zero empathy, and no accountability.

I genuinely feel ****med. Discovery should be ashamed of how they handle clients — especially those who’ve shown years of loyalty to the medical aid system.