PL
Penelope L

1 reviews | Active since Jun 2016

10 Nov 2023, 20:31

WORST MEDICAL AID

Discovery is doing exceptional with poor service...I pay my medical aid on a month to month basis..I am on chronic medication but they fail to send my medication even though I uploaded my scripts...I am left here to die..when you call you are told the matter is fox med express and they don't have a direct number

In order to get assistance you have to fight...please cancel my medical aid immediately I will go to the clinic to get my medication

0
Replies (2)
Discovery Health
Discovery Health's reply13 Nov 2023, 07:02
Official
Dear Penelope L

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply15 Nov 2023, 10:27
Official
Dear Penelope L 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team