WORST MEDICAL AID

Bad service from Discovery.

We joined discovery in the month of Feb 2021, where we did inform the consultant that we will need chronic medication. Till today no one has been coming back to us to explain why the chronic meds are deducted from our savings, we are sent from pillar to post, e-mailing them with no joy when we are paying exuberant amounts of medical funds. As we speak our savings are depleted because Discovery failed to ensure that they deduct money from the chronic fund. Each time we call, we are told that someone will look at the case and get back to us. This is the worst service we have ever received for a company that is claims to be promoting 1st class service.