GH
Gavin H

1 reviews | Active since Mar 2009

09 Dec 2020, 10:04

Worst Medical Aid

Discovery Health the worse medical aid ever. It is taking me weeks and lots of fighting to add baby to medical aid. Discovery do not realize they dealing with peoples lives and it is constant follow-up.

0
Replies (4)
Discovery Health
Discovery Health's reply09 Dec 2020, 11:07
Official
Dear Gavin

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
GH
Gavin H's update10 Dec 2020, 08:43
Reviewer Update
Day later and still no answers! I wish we could blacklist Discovery for bad service.
GH
Gavin H's update10 Dec 2020, 13:24
Reviewer Update
Phoned again and now Discovery want a date on their document that has no entry for the date. 2 days waiting and they cannot phone or email. Disgusting service.
Discovery Health
Discovery Health's reply11 Dec 2020, 12:02
Official
Dear Gavin

We have been in contact with you to address your concerns.
   
Regards 
Discovery Health Servicing Team