LB
Ludene B

1 reviews | Active since Aug 2016

08 Aug 2017, 20:23

Worst Medical Aid

<p>Discovery fails to communicate to their clients the fine print of their medical aid options, it instead exploits us.... even though the specialist who is performing the operation, is on the Key care network, Discovery still declined my hospital authorisation because my chosen GP, whom I have had a relationship for years, referred me.... it is utter stupidity..... Discovery does not take care us instead they make our lives difficult .. Based on this I will be leaving this Medical Aid I suggest you do the same.... #DropDiscovery </p>

0
Replies (2)
Discovery Health
Discovery Health's reply10 Aug 2017, 10:47
Official

Dear LULU2759

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply14 Aug 2017, 14:01
Official

Dear LULU2759

We can confirm that your query has been addressed.

Regards
Discovery Health Servicing Team