1 reviews | Active since Jan 2018
Worst Medical
I was admitted to hospital on the 13/06/2017. I made sure the hospital called my medical aid first to ensure authorization is given before I am admitted. I was admitted for a colonoscopy and received an authorization message from discovery. After the whole procedure I was told my medical aid could not cover all my IN HOSPITAL charges and needed to pay an amount of R3790.00 to my doctor which was paid out of my own pocket. this morning I received a message from the hospital I was admitted into saying I still owe an amount of R4600.00.
After querying this amount with the hospital I was told my medical aid did not pay my amount in full and I needed to take this up with Discovery. While typing this review I am to speaking to Tumani Solosi and I have been on hold for the past 25 min waiting to speak to a manager. @Discovery I called from ********** on the 14/03/2018 at 10:42AM if you need to retrieve the call. After 25 minutes of holding for a manager the call just got dropped in my ear.
I just called back and spoke to Claire Cosby lets see what she can do. I will provide an update on this matter
Dear zubair-****inson-sujee
Thanks for bringing this matter to our attention. We’ll look into it and be in touch with you soon.
Regards
Discovery Health Servicing Team
Dear zubair-****inson-sujee
Thanks for bringing this matter to our attention. We’ll look into it and be in touch with you soon.
Regards
Discovery Health Servicing Team
Dear zubair-****inson-sujee
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Dear zubair-****inson-sujee
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
