NL
Noxolo L
1 reviews | Active since Dec 2020
16 Dec 2020, 22:48
Worst experience ever!!!
Discovery medical aid is a ****!!! Those people sold me dreams . I always got frustrated with them. They didn’t pay for casualty claim. I decided to cancel the medical aid bcos they said I can’t see doctors anymore after having it for less than 6mnths and using it a few times (less than 5 times actually).I decided to cancel the medical aid bcos I was paying for NOTHING!!! I had to pay cash in order to see healthcare professionals. When I cancelled the medical aid they telling me about withdrawal fee, like really??? Withdrawal fee for what because I’ve been paying for the medical??? I just don’t understand that part.
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Replies (3)0
Replies (3)
Discovery Health's replyOfficial
17 Dec 2020, 08:14Dear Noxolo L We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's reply17 Dec 2020, 08:14
Official
Dear Noxolo L We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
17 Dec 2020, 14:04Dear Noxolo L We have contacted you and addressed your concern. Regards Discovery Health Servicing Team
Discovery Health's reply17 Dec 2020, 14:04
Official
Dear Noxolo L We have contacted you and addressed your concern. Regards Discovery Health Servicing Team
NL
Noxolo L's updateReviewer Update
07 Feb 2021, 18:58Good day
No concern was addressed here. The person that called me explained a long story that had no direction and didn’t make any sense. Just cancel that ‘withdrawal fee’ because you guys are also failing to explain why I have to pay that fee.
Thank you
No concern was addressed here. The person that called me explained a long story that had no direction and didn’t make any sense. Just cancel that ‘withdrawal fee’ because you guys are also failing to explain why I have to pay that fee.
Thank you
NL
Noxolo L's update07 Feb 2021, 18:58
Reviewer Update
Good day
No concern was addressed here. The person that called me explained a long story that had no direction and didn’t make any sense. Just cancel that ‘withdrawal fee’ because you guys are also failing to explain why I have to pay that fee.
Thank you
No concern was addressed here. The person that called me explained a long story that had no direction and didn’t make any sense. Just cancel that ‘withdrawal fee’ because you guys are also failing to explain why I have to pay that fee.
Thank you