Worst Discovery Telephone Service Ever

Worst Telephone service ever. I am about to start work with Liberty. One of the conditions is that I need to move on to their health care scheme which I do not want to do. I can avoid this if I am a dependent on my Spouse's Policy. I therefore had some questions to ask Discovery. Firstly, none of the automated responses apply to my Membership, only claims. Then when eventually someone answered after about 30 mins of holding, no-one could answer my questions, They said they would phone me back immediately and I never heard from anyone. I tried again and held on for another 20 minutes before someone answered. They then tried to put me through to the correct department and I was cut off. I called again and after a long wait again asked for someone to call me back and was told that this was not possible. I've now given up in sheer frustration of the entire system. Something is very wrong with Discovery's call centre. They used to be brilliant but given my experience I will probably move to Stanlib unless I hear from someone before the end of today. Please call me on ********** . Thanks. Doug Turvey