WORST CUSTOMER SERVICE

The Exercise Challenge on the Health App is not working. I started the challenge right at the start of the year and every week it just says it's initialising and nothing happens.

I phoned on the 23rd of January and spoke to Andiswa (reference ***) - NO FEEDBACK I phoned on the 28th of January and spoke to Wendy (reference ***) - NO FEEDBACK I phoned on the 29th of January and spoke to Chad (reference ***) - NO FEEDBACK

How can your service be this ridiculous?? This challenge ends on the 8th of February.

Can someone please start doing what we pay you for and solve this issue and provide feedback? Or is providing a service for payment too much to ask?