RH
Raheema H

1 reviews | Active since Dec 2022

13 Dec 2022, 14:31

Worst customer service

Worst customer service ever!!! Been fighting a claim for almost 3 weeks and they refuse to refund me based on minor technicalities. I have to use my time and my own airtime calling continuously and getting nowhere. Phoned 5 times today before I actually could speak to a consultant holding for an average of 20 minutes per a call. RIDICULOUS!!!!!

0
Replies (1)
Discovery Health
Discovery Health's reply14 Dec 2022, 07:00
Official
Dear Raheema H

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   Regards
Discovery Health Servicing Team