1 reviews | Active since Apr 2019
Worst Company To Deal With
I've had a claim due to an incident with my blood pressure
I've fell victim to nondisclosure even though I've submitted my doctors letter and reports showing that I have been treated for the common flu previous to my current condition
Discovery kicked me off the medical aid without informing me and refused to cover my hospital Bill's
I'm now in debt thanks to the medical aid department at discovery
Further to this, the broker who introduced me to this medical aid scheme starts sending me letters stating that he has nothing to do with processes and only makes a commission and can only advise me as to what to do; I mean he's my broker, they're there to assist you, not tell you to deal with Discovery directly because there's nothing that they can do
Further to this, I've sent in all my proof documentation for assessment and they say that they reply in 5 working days; guess what, I had to call them after 3 months to get an answer which they state that they're correct
It's a waste of time and energy and I'm now filing a lawsuit against this company
Funny story is that I have no issues with the vehicle insurance department
Please do not waste your time joining Discovery health, they're the biggest ******* I've ever dealt with
Please try someone professional
We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.
Regards
Discovery Health Servicing Team
We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.
Regards
Discovery Health Servicing Team
We have sent you feedback via email on the 2019.04.03. Please check your inbox.
Regards
Discovery Health Servicing Team
We have sent you feedback via email on the 2019.04.03. Please check your inbox.
Regards
Discovery Health Servicing Team
