bR
boitumelo R

1 reviews | Active since Jun 2013

02 Sept 2024, 11:16

WORSE SERVICE EVER

I HAVE BEEN CALLING DISCOVERY AND EVERYTIME WHEN I CALL IN I DO NOT GET HELP I HAVE BEEN DOING A FOLLOW-UP ON A CLAIM FOR A PATIENT PRACTICE NO:***, MEDICAL AID NO: ***, THIS CLAIM IS FOR THE 26/03/2024 , I WANT THIS CLAIM TO BE RESOLVED AND PAID AS SOON AS POSSIBLE FAILURE TO DO SO I WILL HAVE TO MAKE THIS ACCOUNT PATIENT LIABLE I AM TIRED OF DISCOVERY NOT DOING THEIR JOB.*** , *** , *** , ***, ***, *** , *** , I WANT SOMEONE TO CALL ME TODAY AND GIVE POSITIVE FEEDBACK TO TELL ME THIS WILL BE PAID THIS ACCOUNT IS 150= DAYS OLD THIS IS NOT ACCEPTABLE AT ALL THE SERVICE IS SO BAD

0
Replies (2)
Discovery Health
Discovery Health's reply02 Sept 2024, 12:59
Official
Dear Boitumelo R

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply06 Sept 2024, 11:49
Official
Dear Boitumelo R 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team