BB
Bongani B

1 reviews | Active since Apr 2013

18 Jan 2023, 14:02

Worse Service

Discovery is worse than home affairs, their turn around time for claims is 2 weeks. You call the help line you hold for 40 minutes and still no answer, I need my issues sorted , It is 2 weeks and you have not attended to my claim ***

I remember how 10 years ago you had first class service, at this rate you will never get back to your glory day , you are a disgrace

0
Replies (2)
Discovery Health
Discovery Health's reply19 Jan 2023, 06:55
Official
Dear Bongani B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply20 Jan 2023, 11:10
Official
Dear Bongani B

We have been in contact with you to address your concerns.
   
Regards 
Discovery Health Servicing Team