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Elize Scheepers-Starbuck

1 reviews | Active since Mar 2019

20 Apr 2023, 12:49

WORSE MEDICAL AID TO DEAL WITH

Membership Number *** Practice Number ***

Date of Service - 10/07/2021

UNPAID CLAIM SINCE JULY 2021.

I can't believe that this account is still not being paid. The account was refer to the Principal Officer but it seems like he doesn't respond to any emails .

I will not waste my time, and energy to explain this one more second to your call center agents

Maybe go and check all the reference numbers on this query and solve the UNPAID CLIAM THIS CLAIM WILL BE REFERRED TO THE CMS ON FRIDAY THE 21/04/2023

0
Replies (2)
Discovery Health
Discovery Health's reply20 Apr 2023, 14:13
Official
Dear Elize Scheepers-Starbuck

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply24 Apr 2023, 10:25
Official
Dear Elize Scheepers-Starbuck

Please check your emails for final feedback from us.

Regards

Discovery Health Servicing Team