Worse company use when u need health care

So when i visisted the doctor last month, the receptionist told me thst there are no GP listed for me at all. I was shocked and she showed me this on the system and i could see no GP listed even though i had listed two registered GPs in my area! Then then advised me that she would need to do a out of network visit and i was okay with that as long as i didn't have to oay as i didn't have the funds to do so. Today i get a sms from discovery saying that i would have to pay! Why would i pay for anything when i pay you every single month and when i need the doctor once i get told discovery never registered any GP for me!! This is sickening!! Is this the kind of service you provide to your customers! You better ensure that the doctor gets his money and email me.You need to sort this out ASAP