Worrelble experience with Discovery Health

We have canceled our membership with the in September and they still took their monthy payment on the 1 of October. So I had to reverse the payment back. Then all off a sudden one of their accounts personal phones me and ask why did I do that. My response was I am not a member of you any more then this guy tells me's that I have to pay them the money. Days go by and I received an email from them stating that my membership was withdraw from the 31 of Aug. I have been emailing the non stop to pay back the money that they took from me and to stop the debit order. But all of a sudden no response back aswell no emails regarding this matter. I have even emailed Adriaan from Discovery. To sort out the matter and not even he have answersed me. This is very pathetic... I won't recomend Discovery Health to any one. After this worrelble experience with them....