1 reviews | Active since Dec 2013

01 Oct 2024, 19:18

World class no service

Ive had the worst experience with discovery medical aid...today exactly 2months and my query has not been resolved, no one calls you or update you about anything. Saying im disappointed is rather and understatement.. im very close to canceling all my products i have with doscovery..if this is how yob treat your clients, i want to be no part of this company hlwho does not put cuatomer services at the helm of their business.

Please note i will he going onto all socials if i do not get any resolve for my 2month query that has not been sorted.

Pathetic!

0
Replies (2)
Discovery Health
Discovery Health's reply02 Oct 2024, 06:43
Official
Dear Shane S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply04 Oct 2024, 15:15
Official
Dear Shane S

We have been in touch with you to answer your comments.

Regards Discovery Health Servicing Team