****** with poor service

I submitted a claim with discovery on the 05 March 2024 and to date it has not been submitted. Manager refuses to take call from agent, promised a call back and never called back. Would like my money paid into my account by COB today.

I would discovery to move this to chronic as my child needs this, I have been paying for medical insurance and I am deep in debt with with all claims not paid by discovery. Doctors refuse to submit claims to discovery, saying we need to pay them so that we can struggle on our end with discovery. They understand the administration with dealing with discovery.

I need urgent support from discovery