LK
Louis K

1 reviews | Active since Aug 2015

03 May 2022, 10:28

Witbank - STAY AWAY OF DISCOVERY PREPAID VOUCHERS

We've purchased a prepaid voucher in accordance to the network list (available online) of providers available in Witbank only to determine that all the doctors they stipulated are NOT part of this network, or removed themselves due to poor service.

We would like a refund of this voucher. Your call centre staff is not aware of this product.

The whatsapp does not answer your immediate need and refers you back to the same list.

Your services have become pathetic!

0
Replies (2)
Discovery Health
Discovery Health's reply03 May 2022, 10:31
Official
Dear Louis K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply05 May 2022, 12:45
Official
Dear Louis K

We’ve responded to your query. 

Regards 
Discovery Health Servicing Team