MM
MichaelCrispSA M

1 reviews | Active since Mar 2017

30 Mar 2017, 10:04

Will not be able to assist your clients anymore

<p>Hi there,</p> <p> </p> <p>As per a my telephonic conversations with your consultants, I have decided like many other practitioners in my region to not assist any of your clients in future. It's nonsense that I am required to submit banking details, company registration and my personal details including ID only to be told that all my claims are paid to clients after this whole procedure was done prior to submiting claims. Now I have to spend more money calling your clients every week for them to tell me that they still haven't received any money yet your consultants say otherwise.</p> <p> </p> <p>I need to sustain my business thus extra unnecessary costs like having to mediate between you and your clients at my expense is ****ing my business. Please resolve these types of issues as more and more of your clients are being turned away by private practitioners and this trend will lead you into a huge problem that you may not be able to get out of. We are the one's assisting your clients and we know which schemes pay and which don't. These very same people ask us for advice on who is better but we don't reply out of good faith. However believe me when I say push people too hard and the truth will come out.</p> <p> </p> <p>Don't need another promise from you. Will instead exhaust my efforts trying to get outstanding claims from your clients legally.</p> <p> </p> <p>Thank you</p> <p>Michael Sebate</p> <p>Director Elukwatini Radiology (pr ********** )</p>

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Replies (2)
Discovery Health
Discovery Health's reply30 Mar 2017, 12:54
Official

Dear michael-crisp

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply31 Mar 2017, 11:01
Official

Dear michael-crisp

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team