RW
Ryan W

1 reviews | Active since Oct 2016

22 Oct 2016, 13:10

Why You should never Join Discovery Heath!!

<p>Im writing this to all potential customers who are considering joining Discovery medical aid. My honest advice to you is to consider anyone else, but discovery. They have the most misguided, uninformed agents who are unable to follow the most basic of instructions. I made a claim in October of this month which discovery now bluntly refuses to pay. They hide behind symantics and clauses and the sad reality is that you as the customer will have to pay everytime Discovery fails... and believe me, they fail often.</p> <p>I suggest you find a medical aid that isnt Discovery and pay for what is called Gap Cover should there be any short falls . Find a Medical aid that will explain everything in full. I've sadly learnt the hard way, dont let it happen to you. The only person discovery is keen on servicing are there own pockets. REF# ********** 464. </p> <p> </p>

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Replies (2)
Discovery Health
Discovery Health's reply24 Oct 2016, 08:21
Official

Dear RyanWalters

We’re sorry to hear that you are dissatisfied. We’ll investigate your concerns and contact you again once we have completed the investigation.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply26 Oct 2016, 14:32
Official

Dear RyanWalters

We have emailed you confirmation that this query has been resolved. Please let us know if you have any questions.

Regards
Discovery Health Servicing Team