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bernhard.mozambique bernhard.mozambique

1 reviews | Active since Mar 2017

05 Jun 2017, 12:07

Why pay for Emergency Evacuation at Discovery Health???

<p>12h00 yesterday my parents had a terrable accident in North Zambia My father in law did not make it and my mother in law is in a hospital in Kasama They have a Klassieke Prioriteit plan. We requisted an Emergency Evac at 14h00 yesterday 23H00 last night we got confirmation from Geniva that the plain will fly at first light. 10h00 we got another call from Geniva that they need another doctors report I have the sms that they confirmed the reseption of the report It is now 12h00 and not a word from Discovery !!!!!! </p>

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Replies (3)
Discovery Health
Discovery Health's reply05 Jun 2017, 12:58
Official

Dear bernhard-van-dyk

We received your message and we are looking into the matter.

Regards
Discovery Health Servicing Team

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bernhard.mozambique bernhard.mozambique's update05 Jun 2017, 13:49
Reviewer Update

We had confirmation that Discovery will give us an answer before 13h00 It is now 13h46 and no reply from Discovery health

This service is rediculouse ! May this be a warning to anyone with a medical emergency in a foreign country Discovery will leave you to die !!! Why will thay care they already have your money in their bank

Discovery Health
Discovery Health's reply07 Jun 2017, 16:37
Official

Dear bernhard-van-dyk

Please check your email inbox for our feedback.

Regards
Discovery Health Servicing Team