Why is it difficult to provide me with a settlement letter?

Item: Discovery Health
Rating: 2
Author: Thabani M

DSY Health's debt collectors (ITC) are less interested in service once you pay them. I cannot seem to get assistance from DSY or ITC - all I need is a letter of settlement but no one is keen on taking initiative.

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

28 May 2019, 15:30

Dear Thabani21

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply28 May 2019, 15:30

Official

Dear Thabani21

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

30 May 2019, 13:27

Dear Thabani21

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply30 May 2019, 13:27

Official

Dear Thabani21

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Thabani M's updateReviewer Update

30 May 2019, 13:34

Thanks to all involved; Sakhe, Vanessa & Ulaysha for ensuring I receive service.

Thabani M's update30 May 2019, 13:34

Reviewer Update

Thanks to all involved; Sakhe, Vanessa & Ulaysha for ensuring I receive service.