Why Is Discovery Not Paying Out Legitimate Claims?????

Item: Discovery Health
Rating: 1
Author: Cyril S

Why is Discovery NOT picking up accounts for payments from our Doctor AND after 2 e-mails submitting a claim for payment, the response is "UNDELIVERED"!!!!!!!!!

So are they now blocking claims sent by E Mails AGAIN, and REFUSING to pick up claims to be paid?????

What hidden agenda do they have?????

They have so much money which clients have been paying, BUT they will NOT honour payment for legitimate doctor visit

Maybe everyone needs to know Discovery is NOT what it use to be!!!!!

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

31 May 2021, 07:04

Dear Cyril S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply31 May 2021, 07:04

Official

Dear Cyril S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

31 May 2021, 09:30

Dear Cyril S

We’ve responded to your query.

Regards

Discovery Health Servicing Team

Discovery Health's reply31 May 2021, 09:30

Official

Dear Cyril S

We’ve responded to your query.

Regards

Discovery Health Servicing Team