pP
pieterp P

1 reviews | Active since Mar 2017

23 Mar 2017, 12:09

Why are you not covering the PMB Claims?

<p>I cannot understand why the hell you guys are not covering the PMB claim logged more than 5 times.</p> <p>you have a system so why not use it, if you see that the Hospital auth that is used for all the doctors why not</p> <p>see that it was PMB. My son had to get his right kidney removed at the age of 7months, if that is not traumatic engouh I now find out that Discovery is paying the doctors short and I need to fork out the thousands of rands. I will not be held responsible for the intrest the doctors are adding to their bills. And I have not just sat back and waited for you, no I call alteast 5 times a month to ask why is this not approved, why is this not covered at cost seeing that we have astablished that it was PMB, and I will say it Again, more than once? Me and my wife have spent a hell of lot of money on just calling and finding out what is going on? Should I rather approach CMS? or HPCSA? or can you just please get this sorted???</p>

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Replies (2)
Discovery Health
Discovery Health's reply23 Mar 2017, 12:30
Official

Dear lemmer-pretorius

Your concerns are important to us and we will be in touch soon with an answer to your comments.


Kind regards
Discovery Health Service Team

Discovery Health
Discovery Health's reply24 Mar 2017, 14:58
Official

Dear lemmer-pretorius

We have been in touch with you to answer your comments.

Kind regards
Discovery Health Service Team