Whopping 29% increase in monthly contribution when student son turned 21

Don and I are long time (25 years) members of Discovery Comprehensive medical cover. With our son, Daniel having turned 21 years old recently, we now have to pay a student dependant full adult membership overnight. Hence overall as a family we needed to increase from a premium of R11 182 to R14 470, a whopping 29% increase in order to maintain our family's current cover. To echo another Discovery client who had a similar experience when her twins turned 21: "Surely this is a shameful policy for a company that promotes financial planning, life cover and medical cover. Where is the logic in this? Then your call centre agent endeavours to explain that if we would drop the level of the cover a few notches we could reduce the huge premium! In other words, 'Dear client the time has come to pay more money for less cover!' Possible solutions: Phase in this extra premium. Do not apply it as shock therapy. Respect dependant students status and harness them as future members in your schemes and life policies. Basically where is the usual "Discovery Kop"? Maybe your guys that came up with this policy need a few free sessions at gym to gain some vitality and freshen your minds!"

I have had my house-keeper's daughters, Annah and Jessica on Bonitas Medical Aid. When our girls turned 21 Bonitas requested that we verify and send proof that they are still studying. Once this was done they kept them on the Child contribution rate. Thank you Bonitas!

Very, very, very disappointed with Discovery Medical Aid!