JA
Julian A
1 reviews | Active since Mar 2009
12 Jul 2021, 10:31
WHO Global Outbreak Benefit for Covid19
I tested positive for Covid19 on the 2nd July 2021. I contacted the Discovery the following day for assistance with supportive treatment as I did not have any money at the time for medication. I was advised by the lady whom I spoke to send an email to '***' with my Covid testing results which I did on the very same day. Up until today I have had no response from Discovery. This is absolutely unacceptable! I can imagine how may Coved19 patients died at home still waiting for assistance from Discovery for medication. I am very disappointed in this Company. It just clearly shows that they do not worry about the wellbeing of their customers. I had a very difficult and painful recovery because of them
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
12 Jul 2021, 11:20Dear Julian A
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply12 Jul 2021, 11:20
Official
Dear Julian A
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
12 Jul 2021, 16:56Dear Julian A
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply12 Jul 2021, 16:56
Official
Dear Julian A
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
