VR
Viljoen R

1 reviews | Active since Feb 2019

10 Sept 2019, 17:09

Where is my Gym cash back Discovery??

Discovery promised that my Virgin active gym fees will be reimbursed as a cash back with Discovery Bank within 5 working days. Debit order went off 31 Aug. Still no cash back... again empty promises.

I also sent a query and NO response.

0
Replies (4)
Discovery Health
Discovery Health's reply11 Sept 2019, 07:31
Official
Dear Viljoen Roux

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

 Regards
 Discovery Health Servicing Team
Discovery Health
Discovery Health's reply12 Sept 2019, 12:22
Official
Dear Viljoen Roux

We have been in touch with you to answer your comments.

Regards
 Discovery Health Servicing Team

VR
Viljoen R's update12 Sept 2019, 21:32
Reviewer Update
Yes and its STILL NOT resolved. I would appreciate it if you don't ***** my money and uphold your promises. Absolutely poor client service.
VR
Viljoen R's update13 Sept 2019, 19:07
Reviewer Update
When will this issue be sorted our Discovery??