JS
Jannine S

1 reviews | Active since Aug 2017

17 Aug 2017, 21:50

when you want to join discovery as they underwritten our policy through the bank where we were employed you just cant win..

We have been with BANKMED for a number of years and now we have left the bank and want to join discovery as our chronic medication is vital.....I sent the list of chronic meds for both myself and my partner, spoken to 2 people and they haven't come back...the 1 consultant come back but said she waiting for the CHRONIC DEP ...how difficult can this be ... I want the chronic covered and obviously if something happens that we go to a good hospital....

and again we still waiting....they have the list how difficult is it to cross check it...and call us back..

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Replies (2)
Discovery Health
Discovery Health's reply18 Aug 2017, 08:37
Official

Dear Tigerlilly1

Thanks for bringing this matter to our attention. We’ll look into it and be in touch with you soon.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply21 Aug 2017, 11:15
Official

Dear Tigerlilly1

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team