When joining Discovery registers with hellopeter as your costumer care

So does Discovery also let down their guard and can no longer assume they are the best medical aid because of this incident proofs again they not. It is sad to know tomorrow I will get a response because they want to clear their tracks not to lose clients - numbers - no matter what their health condition is its all about numbers. they stole me from my medical which I was happy with at the time but told me for R200 more I get much more cover which sounded very attractive to me. So i resigned with my then medical aid. During the application status i have asked the agent a few times are you sure my condition is covered with its medication as i do now with y current medical. yes said this lady more than 5 times. Since 1 October 2016, i still struggle to get solutions form them. Their latest is to drop the phone when the fact is getting too high, give you a missed call so that they can cover their tracks if they get audited if the did phone back the client. So many agents and team leaders and.... starting with this investigation no one makes any note on the computer so now it is easy to pass the buck. BONITAS remains Top don't make the mistake and let Discovery be scavengers and ***** your money and consider your health at least of the problem. I have been without my chronic meds now for two months, no referral to any progress. next will be to name and shame them on Facebook. I really think discovery can start paying Hellopeter a fee for doing the rescues and customer care queries because they proved not capable of doing so. So yesl let's wait for that phone call tomorrow which i am waiting for the past 3months.