WHEN IS YOUR FAX MACHINE GOING TO WORK PROPERLY?

I AM SO TIRED OF GETTING SMS'S FROM YOU SAYING : DEAR MEMBER, UNFORTUNATELY WE ARE UNABLE TO ASSIST YOU AS YOUR EMAIL ONLY CONTAINED A COVER LETTER. PLEASE EMAIL COPY OF THE CLAIM TO ............

i am submitting claims through your app.

SO HOW CAN THE PROBLEM BE ON MY SIDE???

I ATTACH THE PHOTO OF THE CLAIM AND SUBMIT IT THROUGH THE APP - SO THE PROBLEM IS OBVIOUSLY ON YOUR SIDE.

CAN SOMEONE PLEASE LET ME KNOW WHEN THIS ISSUE WILL BE RESOLVED. IT IS THE MOST FRUSTRATING THING ON YOUR SIDE. AND WHEN I RESUBMIT IT THROUGH THE APP TEN MORE TIMES THE SAME SMS'S ARE COMING. GRRRRRRRRRRRR !!!!!!!!!!!!!!!