FR
Francois R

1 reviews | Active since Feb 2021

28 Nov 2022, 20:38

Whatsapp system should not be how they want us to communicate.

Discovery have changed from a great email working system to a revolting whatsapp system where emails worked very well and took a few minutes to send off. This Whatsapp system you can try for up to 30 minutes getting nowhere. They are just wasting our time. If I want to ask a question or send something why would I want to go through such a ridiculous system !!!!

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Replies (2)
Discovery Health
Discovery Health's reply29 Nov 2022, 06:43
Official
Dear Francois R

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply29 Nov 2022, 14:02
Official
Dear Francois R

We have been in touch with you to answer your comments.
   
Regards 
Discovery Health Servicing Team