CM
Caron M

1 reviews | Active since Feb 2011

01 Nov 2023, 09:27

Whatsapp just disappeared in the middle of my call. PMB claim - no feedback

I'm back again. Now there is a PMB claim submitted over a week ago. No correspondence recieved other than email acknowledgement. The whatsapp line person said, 'there is a problem with the ICD10 codes' and promptly disappeared. No-one is there any more

0
Replies (2)
Discovery Health
Discovery Health's reply01 Nov 2023, 09:36
Official
Dear Caron

 We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply01 Nov 2023, 13:58
Official
Dear Caron

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team