Whatever happened to the Discovery I once knew

To which email address? I haven't received any emails on either hotmail nor gmail??

Actually, nevermind - I have been de*****ed one too many times! To continue engaging with you and giving you further opportunities to think about more stories to de***** me would be foolish on my part. Esp. after your sister division - insure - treating me unfairly to the point of *****ing my money!!

Brad, you must be very BOLD to write such a nonsensical message - no wonder it was received in my Junk mail folder! Of all the umpteen inconsistent reason which discovery failed to prove when asked this is the worst! From "you claimed more than you contributed, you claimed after withdrawal, you contributed a portion for hospital, you owe us R3458.97" (from the very first email), blah-blah-blah.... to "We can confirm that there is currently an amount of R 4 830.00 owed to the Scheme. The initial amount owed was R 6 480.00..." This is utter nonsense! I am glad I tried everything in my power to work with you to understand this so-called debt in an attempt to settle but over and over again discovery proved that this is an unfounded story - an attempt by a corporate to de***** a client! I rest my case, I will not entertain any further correspondence re this matter. Dear Mrs M.... Thank you for contacting us. Hello Peter Post We have tried calling you regarding your post on Hello Peter but we were unable to reach you. You have posted a complaint regarding the amount owed to the Scheme. We can confirm that there is currently an amount of R 4 830.00 owed to the Scheme. The initial amount owed was R 6 480.00. We have received payments dated from 14 May 2015 to 08 October 2016, that have reduced the amount owed. The amount owed is due to the withdrawal of the membership on 30 June 2014. The Medical Savings Account (MSA) of R 12 960.00 was allocated to the membership for the family on 01 January 2014. The MSA is advanced and is paid back as a portion of the monthly premium paid over the twelve months’ of the year. As you had only contributed six months’ worth of premiums, only half of the MSA allocation was paid back. The full allocation of MSA had already been used at the time of the withdrawal, thus the amount owed is due as an overspend of the MSA had occurred. We do apologise for the contradictory information you have received, as mentioned in your post. If you have any more questions, please call us on ***, email ********** or visit www.discovery.co.za Regards Brad Bold Discovery Health (Pty) Ltd On behalf of Discovery Health Medical Scheme