DO
Dirk O
1 reviews | Active since Dec 2018
18 Aug 2020, 14:36
#WHATASHAMEDISCOVERY
No response for months to repeated e-mails with regards to claims previously paid in Jan and then suddenly just reversed with Medical Service Provider. Hanging on the phone for 30 minutes trying to speak to a supervisor - no luck. Chatbot - no luck Various further phone calls - no luck What a shame Discovery !! Worst company to deal with ever!! Let's see if they even make the effort to check their Customer Service by monitoring the internet: My reference numbers are: MailRef#***#- -MailRef#***#- -MailRef#***#- WRefNo#***#- -MailRef#***#- -MailRef#***#-
Outsurance - when are you starting a Medical Division?
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Replies (2)
Discovery Health's replyOfficial
19 Aug 2020, 08:37Dear Dirk O We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's reply19 Aug 2020, 08:37
Official
Dear Dirk O We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
19 Aug 2020, 17:02Dear Dirk O We’ve responded to your query. Regards Discovery Health Servicing Team
Discovery Health's reply19 Aug 2020, 17:02
Official
Dear Dirk O We’ve responded to your query. Regards Discovery Health Servicing Team