RJvV
Rudi Janse van Vuuren
1 reviews | Active since Apr 2019
02 Apr 2019, 16:06
What waiting period?
I am currently in immense pain and need to undergo an emergency Appendectomy, but was just informed that I am in a waiting period, which cannot be correct, as I was not off a medical aid for more than the prescribed 90 days prior to joining Discovery Medical Aid.
My claim is therefore pending approval, and I just have to stomach the pain, I guess. I am utterly disgusted, as the only option to continue with the surgery is sign on as a private client, yet I pay my premium every month.
Discovery, please advise, as the procedure could be life-threatening, if not treated immediately.
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Replies (2)0
Replies (2)Discovery Health's replyOfficial
02 Apr 2019, 16:25Dear rudi-janse-van-vuuren1
We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.
Regards
Discovery Health Servicing Team
We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.
Regards
Discovery Health Servicing Team
Discovery Health's reply02 Apr 2019, 16:25
Official
Dear rudi-janse-van-vuuren1
We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.
Regards
Discovery Health Servicing Team
We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
04 Apr 2019, 12:09Dear rudi-janse-van-vuuren1
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply04 Apr 2019, 12:09
Official
Dear rudi-janse-van-vuuren1
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
