KM
Kerryn M

1 reviews | Active since Jul 2015

26 Apr 2023, 14:53

What medical costs do Discovery actually cover???

Hi,

Over Easter weekend I came down with severe Bronchitis which was borderline pneumonia. To give you some context - I legitimately sounded like a hookah. I was struggling to breathe and my oxygen levels were fluctuating between 89% and 95%.

On the 10th April after struggling for days my husband suggested I just go to the hospital because obviously all the doctors offices are closed.

I went through to the emergency room and they separated me out due to Covid concerns, put me on a neb, did x-rays to see if my chest was within limits so that I did not have to be admitted. Gave me a prescription and I went to the pharmacy to get Dual Antibiotics and meds and put myself to bed.

Now I am getting the bills come off of my Medical Aid Savings Account - R4,120.12!

I had a look at my medical aid - I am paying R5686.00 a month for my daughter and I - of that only R 1421.00 is the Medical Aid Saving contribution - BUT EVERYTHING COMES OFF MEDICAL AID SAVINGS!! Where does the other R4265.00 go???? The cost of running the disgustingly oversized building in the middle of Sandton where half the staff dont work any more due the the "Hybrid" implementations of COVID?

I mean it certainly did not cover me going to the hospital, with my "Unlimited Hospital Cover," "200% cover on specialists" or my "unlocked Wellth fund" that is supposed to be for GP visits?

Literally as I look at your website I just see lies and deceit! I literally cannot believe how ridiculous Discovery is - overly priced and completely underwhelming delivery.

You can expect me to start looking elsewhere.

0
Replies (2)
Discovery Health
Discovery Health's reply28 Apr 2023, 10:45
Official
Dear Kerryn

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply28 Apr 2023, 14:36
Official
Dear Kerryn

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team