SM
Sandy M

1 reviews | Active since Jun 2011

04 Jun 2015, 08:29

what is the point???

look, i want to rejoin Discovery because it is what I am used to but I won't pay for what I didn't use. I gave up Discovery when I was jobless because I could not afford the premium - not from choice - perhaps you guys should introduce some sort of premium cover. Lets just get this sorted.<br> <br> Look at it<br> I have been a member more or less continuously for over 10 years<br> I don't cheat and buy nappies and stuff<br> I don't overuse my medical benefits<br> the savings acount loan scheme is a stupid excuse because if you loan me money and I don't use it then it was never loaned. The last time I looked there was R5000 in savings<br> we don't do chronic because Discovery wont pay for Tri-plen<br> when I desperately needed dental work they wouldn't pay or that<br> <br> they say they can't get hold of me despite having the different addresses on application forms, the same cell for 20 years and the same gmail for over five years.<br> <br> I just want to know that at the end of the day if I need medical cover I have it

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Replies (1)
Discovery Health
Discovery Health's reply05 Jun 2015, 16:54
Official
Hello sandymckeen,

Thank you for your comment.

I have investigated your query and confirmed that the Medical Savings Account (MSA) is a fixed amount that Discovery Health gives you at the beginning of the year for day-to-day medical expenses. You pay this amount back to us in 12 equal monthly instalments but, if necessary, you are free to use the whole amount at the beginning of the year to pay for valid medical expenses. The 12 instalments form part of your monthly contribution.

If you leave the Discovery Health Medical Scheme part-way through the year, we calculate how much of the MSA you have used and how much you have contributed to it. If you have used more from the account than what you have paid into the account, then you will need to pay the difference to us.

We've previously confirmed that the amount owing is valid and how you can settle this.

Regards
Rishana