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Nyvrem D

1 reviews | Active since Jul 2011

25 Oct 2018, 13:44

WHAT IS HAPPENING TO DISCOVERY'S CUSTOMER SERVICE !??

Three weeks to respond to an application with several reminders and commensurate excuses, confusion, and promised deadlines never met

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Replies (4)
Discovery Health
Discovery Health's reply25 Oct 2018, 13:54
Official

Dear furiouscapetown

We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.

Regards
Discovery Health Servicing Team

ND
Nyvrem D's update29 Oct 2018, 12:03
Reviewer Update
RESPONSE WAS SO OUT-OF-SYNC WITH THE PROBLEM, IT MADE IT EVEN WORSE
Discovery Health
Discovery Health's reply29 Oct 2018, 13:30
Official

Dear furiouscapetown

We have sent you feedback via email. Please check your inbox.

Regards
Discovery Health Servicing Team

ND
Nyvrem D's update29 Oct 2018, 13:38
Reviewer Update
I GOT YOUR EMAILS LAST WEEK: Friday, 26 October, 2018 12:45 Wednesday, 24 October, 2018 11:44 THIS IS MY RESPONSE TODAY: RESPONSE WAS SO OUT-OF-SYNC WITH THE PROBLEM, IT MADE IT EVEN WORSE AS YOU CONTINUE TO NOT HAVE A "SENIOR, TAKE-CHARGE" PERSON GET ON TO THIS, YOU ARE MAKING IT WORSE AND WORSE.