What is happening??

Item: Discovery Health
Rating: 1
Author: Candice N

May I please be contacted regarding my call the 24/12/2024 with Deni and Ridhaa from the Cape Town Contact Centre • DH ref ***. My claim is still processing incorrectly. Unsure as to how submitting an updated script can cause such 'issues". Calling the centre during office hours is such a schlep. Awaiting your call. Thank you

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

30 Dec 2024, 07:15

Dear Candice N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply30 Dec 2024, 07:15

Official

Dear Candice N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

30 Dec 2024, 12:16

Dear Candice N

We have been in touch with you to answer your comments.

Regards

Discovery Health Servicing Team

Discovery Health's reply30 Dec 2024, 12:16

Official

Dear Candice N

We have been in touch with you to answer your comments.

Regards

Discovery Health Servicing Team