sB
stephanie B
1 reviews | Active since Nov 2009
27 May 2015, 12:37
What do you actually cover?
I am really confused about how you cover my claims... <br> <br> My boyfriend doesn't have a savings option, but is able to go to dentists and Dr's. (obviously in his network) at no cost. Yet when I go to a dentist /dr it comes out of my medical aid savings... Why is this? I recently have had a number of dental procedures (Root Canal), and as this isn't considered a \beauty procedure"like tooth whitening"
Helpful (0)
Replies (1)0
Replies (1)
Discovery Health's replyOfficial
28 May 2015, 17:20Hello ST3F,
Thank you for your comment.
I looked into your concerns and discussed that your chosen plan type has a Medical Savings Account (MSA) component that we use to pay your out-of-hospital claims such as dentistry. The plan your partner is currently on has a different benefit structure and we cannot compare the two in this instance. You are welcome to discuss your plan options with your Financial Advisor for guidance on a plan that best suits your medical needs.
Thank you for allowing me to clarify your concerns. Please feel free to contact us should you require any further assistance.
Regards
Rishana
Thank you for your comment.
I looked into your concerns and discussed that your chosen plan type has a Medical Savings Account (MSA) component that we use to pay your out-of-hospital claims such as dentistry. The plan your partner is currently on has a different benefit structure and we cannot compare the two in this instance. You are welcome to discuss your plan options with your Financial Advisor for guidance on a plan that best suits your medical needs.
Thank you for allowing me to clarify your concerns. Please feel free to contact us should you require any further assistance.
Regards
Rishana
Discovery Health's reply28 May 2015, 17:20
Official
Hello ST3F,
Thank you for your comment.
I looked into your concerns and discussed that your chosen plan type has a Medical Savings Account (MSA) component that we use to pay your out-of-hospital claims such as dentistry. The plan your partner is currently on has a different benefit structure and we cannot compare the two in this instance. You are welcome to discuss your plan options with your Financial Advisor for guidance on a plan that best suits your medical needs.
Thank you for allowing me to clarify your concerns. Please feel free to contact us should you require any further assistance.
Regards
Rishana
Thank you for your comment.
I looked into your concerns and discussed that your chosen plan type has a Medical Savings Account (MSA) component that we use to pay your out-of-hospital claims such as dentistry. The plan your partner is currently on has a different benefit structure and we cannot compare the two in this instance. You are welcome to discuss your plan options with your Financial Advisor for guidance on a plan that best suits your medical needs.
Thank you for allowing me to clarify your concerns. Please feel free to contact us should you require any further assistance.
Regards
Rishana