DM
David M
1 reviews | Active since Mar 2011
18 Jan 2024, 17:45
What are we waiting for?
2024-01-18 17:40 My mother has been diagnosed with Cellulitis and the doctor prescribed a course of intravenous antibiotics and recommend she be admitted to hospital. Discovery, her medical aid, preferred that she be treated at home under their Discovery Home Care scheme instead off having her admitted. Had she been admitted I guess that treatment could have started within hours. As it is now we are still waiting for them to approve the home care after many hours of waiting. It is now after hours and not a word from Discovery. They were notified about the case before 12 noon today. Hopefully my mother will get treatment tomorrow.
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Replies (2)0
Replies (2)Discovery Health's replyOfficial
19 Jan 2024, 07:07Dear David M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply19 Jan 2024, 07:07
Official
Dear David M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
19 Jan 2024, 11:22Dear David M We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply19 Jan 2024, 11:22
Official
Dear David M We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
